Contact Us

Contact informations

MermaidCasino has a service team ready and waiting for your enquiries 24 hours a day 7 days a week. Don't hesitate to call or send us an email with any queries you may have regarding MermaidCasino.

MermaidCasino is operated by:

Mermaid Gaming Limited, company registration number C42305, (Trading as MermaidCasino) is a limited liability company registered in Malta, a member of the EU since May 2004, that operate under licenses issued by the Lotteries & Gaming Authority, of Malta (issued on 29th October 2007 , license number LGA/CL3/353/2007) and are also regulated by the said Authority. MermaidCasino is powered by Boss Media’s software.

Registered address of Mermaid Gaming Limited. DSLR, Suite 433, Ftieh Street, Birkirkara Bypass, Birkirkara BKR 2940, Malta

Tel: 24-hour services
Poker Client Support
UK International:	00350-2000-2225
UK Freephone:	0800-376-2815
ES Freephone:	800-098-861
DE Freephone:	08000-005-134
Fax:	00350-200-49553
Webdollar Support
Webdollar UK	8003762815
Germany	8000005134
Austria	800005082
Switzerland	800001724
Spain	800098861
France	805108220
Italy	800987285
Sweden	200899167
Denmark	80889684
Poland	8001212754
Russia	81080022204011
Canada	18665021133
Webdollar International (Not toll free)	003502002224
E-mail:
24-hour Customer Care:	This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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SITE NAVIGATION

HELP & SUPPORT

Click here to Visit our knowledge base where you can find all the answers to all poker related question. If you can't find the answer here then simple email is at support@mermaidpoker.com

PAYMENT AND LICENSING

Mermaid Poker is operated by InTouch Poker Limited (company registration number C44236) and InTouch Casino Limited (company registration number C44237), limited liability companies registered in Malta, a member of the EU since May 2004. InTouch Poker Ltd is fully licensed and regulated by the Malta Lotteries & Gaming Authority and operates under license number LGA/CL3/412/2007, issued on 21st January 2010. InTouch Casino Ltd is fully licensed and regulated by the Malta Lotteries & Gaming Authority and operates under license number LGA/CL1/617/2009, issued on 21st January 2010.. Mermaid Poker is powered by Boss Media Malta Poker Ltd software (LGA/CL4/206/2005) and Boss Media Malta Casino Ltd software (LGA/CL4/315/2007), also regulated by the said Authority. Our services are not available to residents of the United States, US Virgin Islands, US Minor Outlying Areas or Turkey or any other jurisdiction that legally prohibits its citizens from engaging in online gaming.